EBS Tracker Mortgage Examination

EBS Tracker Mortgage Examination

EBS has concluded a comprehensive review of customer mortgage accounts with regard to tracker rates. The review was part of an industry wide investigation, required by the Central Bank of Ireland.

We wrote to all customers who were affected by our failure and provided them with a payment for redress and compensation as well as a payment towards the cost of independent professional advice. Where impacted accounts were open we corrected the interest rate on the account. We also provided customers with details of the independent appeals process.

These steps were taken in line with the principles outlined by the Central Bank, and key aspects of our work were reviewed by an independent third party, KPMG.

Although our review is now complete, we will continue to review individual cases if and when they arise.

-FAQ-

I have a tracker review query

If you have further questions, please call our helpline team on 1800 235 461 (or +353 1 7715889) who are available Monday to Friday between 9am and 5pm, write to us at EBS Mortgage Review, 10 Molesworth Street, Dublin 2, D02 R126 or talk to us in your local EBS office.

— HOW CAN WE HELP? —

Useful tools

See how much you could borrow

User our calculator to figure out how much you can comfortably afford to repay each month

View your monthly repayments

Use our calculator to see how much you would have to repay on your mortgage each month

Check out our mortgage rates

This will give you a good idea of your options for an interest rate that best suits you

If you prefer the chat

Talk to us
Couple sitting at a desk with a professional advisor, receiving guidance and asking questions.