Bereavement Support

We at EBS understand that losing someone close to you is one of the hardest things in life. And, if that is the case, we offer you our deepest sympathies.

We also understand that looking after financial affairs at such time can be very difficult. But we are here to help you.

We understand that this is a very difficult time for you. The easiest way to reach us is by phone or email.

This will help with social distancing and cocooning as we are limiting the number of customers who can come into our offices at any one time. There may be queues and less privacy.

We promise that we will be do what we can to help make this easier for you. We have a team that are here to support you. They know what to do.

So, if a customer of ours who is your partner, spouse or loved one has died please either;

• Email us at ebs.bereavement@mail.ebs.ie: if you choose to email us please tell us who has died and how to contact you. Will we phone you to talk about the other information we might need.
• Phone us on +353 1 665 8240 Monday to Friday 9am to 5pm;
• Write to us: EBS Executor Relations, 10 Molesworth Street, Dublin 2, D02 R126.

In our Bereavement Guide, you will find useful information to assist you on a variety of matters, which include releasing funds for the payment of funeral expenses and starting the process of closing/converting accounts of customers who have passed away.

Here are a few forms that might be needed during the bereavement process:

• Request for Information on Account Balances
• Indemnity for Release of Balances from a Deceased Customer’s Account(s) (Balances less than €25,000)
• Payment Authorisation form